PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ZAVARA (the “Site”).
ZAVARA operates its website and social media platforms, which are governed by their respective terms and conditions, privacy policies, and other conditions as set by the relevant platform providers, in addition to this Privacy Policy.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
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Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
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Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card details, mobile financial services, or cash on delivery), email address, and phone number. We refer to this information as “Order Information.”
We may also collect offline data and purchase or marketing data/lists in order to provide better and more meaningful service to you.
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you
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Screen orders for potential risk or fraud
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Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us
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Collect feedback and improve our services, products, and overall customer experience
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We use the Device Information that we collect to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site and assessing the success of marketing and advertising campaigns). We may also use such information for marketing, retargeting, and advertising purposes to make our offerings more relevant to you.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use third-party e-commerce platforms, marketing tools, and analytics services such as Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
If you are a European resident, we note that we are processing your information to fulfill contracts we may have with you or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to countries such as the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 13. If a minor accesses or uses our services, we assume this is done under the supervision and responsibility of a parent or legal guardian.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:
ZAVARA
Email: care@zavarabd.com
Website: www.zavarabd.com
Phone: +880 1339-890852
Address:
Banani 13, Block E, House 57
Dhaka 1213
Bangladesh